Refund policy

Last updated: November 5, 2026

Seller and scope

amfsupport is a men's clothing retail store operated by LAQUARIOUS QUANDEL JONES.

For cancellations, returns, refunds or product concerns, contact:

Email: hello@amfsupport.com
Phone: +1 320-284-9954
Contact form: https://amfsupport.com/pages/contact

This policy describes our commercial return offer. It does not replace mandatory consumer rights or remedies for defective, damaged or incorrectly supplied goods.

30-day return requests

Request an eligible return within 30 calendar days after delivery of the relevant item. For separate deliveries, each item's return window begins when that item is delivered.

For an ordinary change-of-mind return, clothing should be unworn beyond reasonable inspection, unwashed, unaltered, clean and complete, with supplied tags, accessories and packaging where applicable.

Provide the order number or another reasonable proof of purchase.

Try garments on carefully to assess fit. Avoid washing, tailoring or other changes before deciding whether to keep them. These commercial conditions do not remove applicable statutory rights or remedies for defective or misdescribed goods.

We do not impose an undisclosed blanket exclusion merely because an item was discounted. Any lawful, product-specific restriction must be clearly disclosed before purchase and does not remove mandatory remedies.

How to request a return

Email us with your order number, the item and the reason for the request. Describe any product issue and include photographs where useful.

We assess when the request reaches us. A delayed reply does not make a timely request late.

We review the request and provide the decision, return destination and complete instructions. Do not send a parcel before receiving the relevant instructions.

Send an authorized commercial return within 14 calendar days after receiving complete return instructions and any label or arrangements needed for the return.

This is a posting deadline, not a requirement that the parcel arrive within 14 days. Keep proof of posting and any tracking information.

Return address

amfsupport / LAQUARIOUS QUANDEL JONES
3024 N 53rd St
Milwaukee, WI 53210
United States

Contact us before posting so that the return can be identified and handled correctly.

Return postage and fees

For an ordinary change-of-mind return, you pay the actual direct return postage to our designated return address. Carrier charges depend on the parcel and service you choose. We do not charge a fixed return-label fee.

Contact us for complete return instructions before posting. Keep proof of posting and any tracking information.

If the return results from defective or damaged goods, an incorrect item or our error, we bear the appropriate return shipping cost. We provide a prepaid label or agree a suitable reimbursement arrangement before you incur a separate postage charge.

No restocking fee or separate return-processing fee applies.

Any proposed deduction or decision concerning a return will be explained. We do not impose undisclosed fees.

Refund amount and original shipping charges

An eligible refund includes the amount actually paid for the returned goods and the tax attributable to them, taking account of discounts.

For an ordinary change-of-mind return, the original USD $3.99 Fast Shipping charge is not refunded once that shipping service has been provided, unless applicable law requires otherwise.

Free Shipping orders have no original shipping charge to deduct. We do not deduct a notional outbound shipping cost.

If a full-order refund is due because we cannot fulfill the order, failed to deliver it, supplied the wrong goods or otherwise caused the problem, we refund all amounts due, including related delivery charges.

For a partial return, any related shipping refund is assessed according to the affected items, circumstances and applicable law.

A whole order cancelled before dispatch is refunded in full, including any shipping charge paid.

Where mandatory withdrawal or other consumer-protection rules require reimbursement of delivery charges, those rules take priority. Any lawful reduction or partial refund will be explained.

Inspection and refund initiation

We inspect returned goods promptly and communicate the decision.

Once the return has been received, inspected and approved, we initiate the refund to the original payment method within 1–3 business days after approval.

This period begins after approval. It is not a promise that return transport, inspection and bank posting are completed within three business days of receipt.

We do not require you to accept store credit instead of a monetary refund without your agreement.

Payment-provider posting

A bank or payment provider commonly needs an additional 3–5 business days to post an initiated refund, but the period varies by provider and can be longer.

You may contact us at any time for the refund status. No fixed waiting period is required before asking for assistance or exercising an applicable payment-dispute right.

Any mandatory reimbursement deadline takes priority over our operating estimates. Inspection or approval cannot be used to extend a statutory deadline.

Cancellation requests

For new orders under this policy, submit a convenience cancellation request within 15 minutes after ordering. Include the order number and identify the items concerned.

Timeliness is measured when the request reaches us, not when we reply. We confirm whether the relevant unfulfilled items can be cancelled according to their fulfillment status.

After 15 minutes, contact us promptly; we will assist where fulfillment still allows a change. A dispatched item follows the applicable return process. There is no cancellation fee.

For an accepted cancellation, we initiate the refund due promptly after confirming acceptance, or arrange release of an uncaptured authorization as applicable.

A whole order cancelled before dispatch is refunded in full, including any shipping charge paid. Payment-provider posting is separate.

This convenience process does not limit any mandatory cancellation or withdrawal right.

Defective, damaged, incorrect or missing goods

Inspect the delivery and report a problem as soon as possible, preferably within 7 calendar days to help us investigate promptly.

This is a reporting recommendation, not a deadline that removes statutory rights, a valid return request or an applicable warranty remedy.

Provide the order number, a description and photographs where useful. Keep relevant packaging and labels. Stop using an item if continued use could cause further damage.

We review the issue and arrange the remedy due under the circumstances and applicable law. You do not have to resolve a seller-responsibility problem with the manufacturer or carrier alone.

Exchanges

We do not offer direct change-of-mind exchanges. Return the eligible item and place a separate order for the preferred size, color or product.

This does not restrict replacement remedies for defective or incorrectly supplied goods. A new order has its own processing and delivery stages.

Business days and existing orders

For return and refund administration, business days are Monday through Friday, excluding United States federal holidays.

Changes to this policy apply prospectively and do not reduce mandatory rights or more favorable commitments attached to an order already placed.